Privacy Policy

Τhis Privacy Policy is intended to help you understand why we collect your personal data and how we use it. We hope you all take the time to read it carefully. <brThis policy applies to all of you who purchase and use our products or services through our store, telephone or through our website.

Our Company

Enorasi Optics is based in Rhodes with email address info@enorasioptics.com
Our purpose is to offer high quality products or services mainly for eyewear and use to our customers.

Security

When you make a purchase from us or use the services we offer, you trust us with your data. That is why we have you as a priority, we listen and take into account your opinion and wishes and we are committed to maintaining your trust. Our Privacy Policy provides detailed information on when and why we collect your personal data, how we use and process it, how long we retain it, and finally, under what conditions we may share it with you. others.

Personal Data

Personal data refers to information of natural persons, such as name, postal address, e-mail address, contact telephone number, etc., which identify or can identify you, from now on «Personal Data».

Processing of Personal Data

Any operation or sequence of operations performed with or without the use of automated means, on personal data or on personal data sets such as collection, registration, organization, structure, storage, adaptation or modification, retrieval , the search for information, use, disclosure by transmission, dissemination or any other form of disposal, association or combination, restriction, deletion or destruction.

Mandatory and optional data for operation

The provision of the data to the company may be necessary to achieve the purposes set out in this Privacy Policy or may be optional.<br>The data you must provide are indicated with a asterisk (*). If you refuse to provide the required information on the Website will make it impossible to achieve the primary purpose of collecting this data, and may, for example, make it impossible for the store to complete the sale or provide the other services. which are available.The provision of additional Data to the Company, in addition to those that are marked as mandatory, is optional and does not have consequences for the main purposes of data collection, but their provision serves to optimize the quality of services provided.

Collecting Data

The company collects registration data, when you register or subscribe to a service, public data and posts that you share through the company services, data that you have enabled social media to share with the company, activity data when you access and interact with a business service. Specifically, the company collects the following types of data from and about you:

  • Registration data is, the information you submit to sign up for a business service, for example to create an account, post a comment, receive a newsletter, or enter a contest. Registration information may include, for example, first name, last name, email address, gender, country, zip code and date of birth.
  • Public data and posts that consist of comments or content that you post on the company services and your personal data that accompanies those posts or content, which may include your nickname, username, comments, likes, status , profile information and photo. Public information and posts are always public, which means they are available to everyone and can appear in search results on external search engines.
  • Data from social media. If you access or sign in to a Business service through a social media service or link a business service to a social media service, the data we collect may also include your user ID and / or username associated with This social media service, the information or content that you have allowed the social media service to share with us, as well as your profile picture, email address or friend lists, and personal information that you have published in relation to the specific social media service. By accessing the company’s services through social media services or by linking a business service to social media services, you authorize the business to collect, store and use the relevant personal data and content in accordance with this Privacy Policy.
  • Activity data. When you access and interact with business services, we may collect specific information about those visits. For example, to enable you to connect to your business services, our servers receive and record information about your computer, device, and browser, including, where appropriate, your IP address, browser type, and other information. software or hardware. If you access the business services from a mobile or other device, we may collect a unique device ID assigned to that device, geolocation data, or other transaction data for that device. We may also collect cookies and other tracking technologies (such as browser cookies, pixels, beacons and Adobe Flash technology commonly referred to as “Flash cookies”). These technologies can be used to collect and store information about your use of your business services, such as the pages you have visited, the video and other content you have seen, the search queries you have submit and the ads you have seen. See our Cookies Policy for more information.
  • Information from other sources. We may supplement the information we collect with information from other sources, such as publicly available information about your online and offline activity through social media services and commercially available sources.
  • Business services may also link to websites, including social networking sites, managed by non-affiliated companies, and may provide advertisements or offer content, functionality, games, newsletters, contests, or applications developed and maintained by non-affiliates. connected companies. The company is not responsible for the privacy practices of unrelated companies and as soon as you leave the business services or click on an ad you should check the other service’s Privacy Policy.

Personal Data Usage

We use your personal data for:

  • To provide you with the Services and Functions of the company,
  • To measure, analyze and improve these services and operations of the company,
  • Improve your experience through business services (both online and offline) by providing content that you may find relevant and interesting,
  • Allow you to comment on content and participate in online games, contests or rewards programs
  • Provide you with customer service and answer your questions,
  • To protect the rights of the company and others. For example, there may be cases in which the Company may use your personal data, including cases where the Company considers, in good faith, that such processing is necessary to: (i) protect, enforce or defend the rights or security of the business, its licensors and suppliers (including the implementation of our agreements and terms of use), (ii) the protection of the security, privacy and security of users of the business services or citizens , (iii) protecting the company, as well as other involved third parties, such as the company ‘s suppliers, from fraud or risk management purposes;
  • For the purpose of complying with applicable laws or legal procedures and / or responding to requests from the appropriate governmental authorities.
  • Enable Social Transaction – if you sign in or link a social media service account to Business Services, we may share your username, photo and likes, as well as your activities and comments with other users Business services and your friends related to your social media service. We may also share the same personal data with your social networking service provider,
  • To send you (via email, SMS, phone, chat and social media), with your prior consent, offers, promotions and other commercial announcements about the services of the company.
  • To send you, with your prior consent, commercial announcements tailored to your interests and needs through the communication methods mentioned in the point above.
  • We may use anonymous data or information that no longer identifies you personally, even indirectly (eg statistics) for any purpose or we disclose it to third parties.

What is the legal basis for the processing of your Data by the Company?

Data protection legislation sets out a number of reasons why a company may collect and process your personal data, including:

  • the terms of our contractual relationship
  • your consent, where required. For example when you choose to receive a newsletter. When collecting your personal data, we will always inform you what data is necessary in relation to a particular service
  • the Company’s liabilities arising from the law (eg tax legislation, e-commerce legislation, etc.)
  • the legal interest of our Company. In specific cases, we collect the Data in a way that is reasonably expected as part of the operation of our business and that does not substantially affect your rights, freedoms or interests.

Personal Data Proccessing

Your personal data is processed by both electronic and non-electronic media and is protected by appropriate security measures, taking into account the latest technology, implementation costs and the nature, scope, context and purpose of processing as well as different opportunities and the severity of the risk to the rights and freedoms of individuals. Specifically, the Company uses appropriate administrative, technical measures, personnel measures, and physical measures aimed at protecting the personal data in its possession from loss, theft and unauthorized use, disclosure or modification.

Who gets access to personal data?

The company may disclose your personal data to the following categories of recipients located within the European Union or outside the European Union.Σwith third-party service providers who are in charge of processing activities and, where required by applicable law, are duly appointed as processors (eg cloud service providers, other group organizations, service providers serving or supporting the business service and therefore , for example and without limitation, IT companies, experts, consultants and law firms resulting from possible mergers, divisions or other conversions, and  affiliated companies in their capacity as data controllers or data processors. To the competent authorities for the purposes of complying with applicable laws.  Data processors designated by the company include IT service providers. You can ask the company for a complete list of designated data processors.

International Data Transfer

From time to time we may transfer your personal data to suppliers or service providers established outside the European Economic Area (EEA). Your personal data will continue to be subject to appropriate safeguards provided by law. If we pass information to our representatives or advisers outside the EEA, we will ensure that they are protected in the same way as they are within the EEA.

Your Rights

According to the law for the protection of natural persons against the processing of personal data and for the free movement of data, you have the opportunity to exercise the following rights:

  • Access and Information: You have the right to obtain information about what data we have collected, for what purpose we have collected it and for how long we will keep it.
  • Correction: You have the right to ask us to correct any inaccurate information about you or even to complete additional information about you.
  • Restriction and anti-processing: You have the right to ask us to restrict or exclude the processing of your personal data if you question the accuracy of the information we hold about you, if you realize that we are processing your data illegally or if you no longer wish to you receive promotional messages for our products and services.
  • Mobility: You have the right to ask us to transfer your personal data to another organization for you.
  • Deletion: You have the right to ask us in writing to delete your personal data, when it is no longer necessary in relation to the purpose for which it was collected, if you want to withdraw your consent to process it and if your data is processed illegally violating the Privacy Policy.

How you can exercise your rights?

If you wish to exercise these rights, please contact us:

Make sure you have all the necessary documents attached to your application. Your request will be processed within 30 days from the date of receipt of the request, however, this may be extended for up to two months, when and if a request is complex or numerous. The request is free of charge. However, a “reasonable fee” may apply when a request is manifestly unfounded or excessive, especially if it is repeated.

How long do we keep your Personal Data?

We keep your Personal Data for as long as necessary to fulfill the purposes set forth in this Privacy Policy (unless a longer retention period is required by applicable law). Generally this means that we will keep your personal data for as long as you have an account with our company. Regarding your Personal Data related to product purchases, we retain this data for a longer period of time in order to comply with our legal obligations (such as tax and commercial law and for warranty purposes). At the end of this retention period, the data will be deleted completely or anonymously, for example by aggregation with other data, so that they can be used in an unrecognizable way for statistical analysis, business planning.

Security of your personal data

We are committed to safeguarding your Personal Data.
Recognizing the importance of the security of your Personal Data, we have taken all appropriate organizational and technical measures to secure and protect your Data from any form of accidental or improper processing. We use the most modern and advanced methods, in order to ensure the maximum possible security, from loss, destruction and any unauthorized access by third parties.
 
What is the applicable law when processing your Data?
Applicable Law is the Greek Law, as formulated in accordance with the General Regulation for the Protection of Personal Data 2016/679 / EU, and in general the current national and European legislative and regulatory framework for the protection of personal data.
You have the right to submit a complaint to the Personal Data Protection Authority (postal address 1-3 Kifissias, PC 115 23, Athens, tel. 210. 6475600, e-mail address contact@dpa.gr ), if you consider that the processing of your Personal Data violates the applicable national and regulatory framework law for the protection of personal data.
We may review this policy by posting an update on our website or by contacting you by email. This policy has been revised on 23/05/2018.
If you have questions about this privacy policy, please contact us at the following email address info@enorasioptics.com